Return Policy

Live Earth Technology Return Policies: You may return new and unopened items within 30 days of purchase for a full refund, excluding the cost of handling and delivery charges, even when offered for free. We’ll pay the return shipping costs if the return is a result of our error

Special order items and sale or clearance items cannot be returned, and all international sales are final except the USA.

You may expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases, you will receive a refund more quickly. This period includes the transit time for us to accept your return from the shipper (5 to 10 business days) and the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Returns

All unopened products returning within the 30-day policy need to be shipped to:

Canadian & International Customers: Live Earth Technologies, 55 Village Centre Pl, Mississauga, ON, L4Z 1V9, Canada.

(Deliveries from non-courier personnel/companies will not be accepted)

If you need to return an item, simply log in to your account, view the order using the “Complete Orders” link under the My Account menu, and click the Return Item(s) button. We’ll notify you via e-mail of your RMA # and other details.

Any questions – please contact via e-mail – support@liveearthtech.com

Subject to change without notice – Terms on the day of purchase shall apply